Terms and Conditions

Definitions

“CCS” means Credit Control Services (CCS) Ltd whose registered address: Claro Court Business Centre, Claro Road, Harrogate, North Yorkshire, HG1 4BA Company registration number 6180808.

“The Client” means the company instructing CCS to carry out services required.

“Services” means any of the activities carried out by CCS on behalf of the Client, these services include Account set-ups, Invoice chase, Query resolution, Legal preparation, Sales ledger reconciliation, Bad debt Assist, Credit Control assistance and Consultancy.

CCS has in place professional indemnity insurance to the sum of £100,000 and Public liability Insurance to the sum of £1,000,000.. The Client accepts that the liability to the Client shall be limited to the sum insured provided always that CCS shall not be liable for any indirect or consequential loss, allegation, expense, claim or other demand made by any customer of the client whom (expressly or by which may or by implication) to approach for payment.

CCS is registered for Data protection (registration number Z1174630) and may hold information regarding its clients and their customers. This information is securely stored and will not be distributed to a third party.

The Services of CCS are only available strictly for Business-Business trading. Please note we accept no responsibility for any work referred that is not commercial Credit Control.

Prices

1. The prices and charges payable by the client are those quoted prior to the commencement of work unless otherwise separately agreed in writing to the Client prior to CCS being instructed to act by the Client.
2. Where prices and charges are not quoted, CCS undertakes as far as is reasonable and is possible to notify the Client of any extraordinary or additional charges before such charges are incurred or likely to be incurred.
3. All fees and charges are subject to VAT at the prevailing rate where applicable and are payable either by Cheque or Bank transfer.

Terms of payment

1. Terms of payment are those quoted prior to the commencement of work unless otherwise separately agreed in writing to the Client prior to CCS being instructed to act by the Client.
2. Where terms of payment are not quoted this will be deemed as immediate payment settlement either, when a service has been completed and an invoice has been issued out or at the end of the working month.
3. CCS shall be under no obligation to continue its services to the Client while any part of its fee remains unpaid more than 14 days after invoice but may at its discretion resume services under this Agreement following any subsequent payment.
4. CCS reserves the right to charge interest at 8% above base on late payment of our invoices in accordance to the Late Payment of Commercial Debts act (1998).

Services

1. Strictly Business-Business trade debt.
2. CCS will use its best endeavours to provide the Service of Credit Control to the Client in accordance with information supplied by the Client.
3. During and after termination of this Agreement keep strictly confidential all information relating to the Client and to Client’s customers which is received pursuant to this Agreement save insofar as
   3.1 Such information is already public knowledge (other than through any breach of this Agreement on the part of CCS);
   3.2 CCS is obliged by law to disclose the same; or
   3.3 the Client expressly or by implication authorises disclosure
4. Received funds will be paid directly to the client. It is the responsibility of the client to notify CCS immediately when payment is received or indeed payment has not been received.
5. The client may incur a cost if a debt is referred to Litigation, a Collection Agency or Solicitor. It will be at the authority of CCS to weaver the cost depending on the size, complexity and time spent dealing with the debtor.
6. We may use the services of sub-contractors and agents who have their own contract terms and conditions. We will provide these terms to you on request and in any event you will be bound by them.

General Terms

1. CCS is employed as the customer's agent and any action requested must be true and valid. CCS is not liable for any loss or damage, which may be suffered as a consequence of the service provided and/or other.
2. The client shall immediately notify CCS of any monies, offers or correspondence received directly from the customer.
3. Disbursements i.e. Court Fees, Tracing fees, Travelling Expenses etc. are the responsibility of the client. Where CCS is instructed to carry out extra work such as liaising with solicitors, outside agency, producing written reports, acting solely as a witness etc, this work is chargeable at £60 per hour or any quarter part.
4. Documents sent or passed to CCS are agreed to be transported at the sender’s own risk and only COPIES of relevant documents should, if necessary, be passed for action. CCS does not accept responsibility for any documents or other in any way whatsoever received from any source. CCS reserves the right to dispose of or destroy documents still in its possession three months from date of receipt.
5. This or any other contract that exists between CCS and the client is agreed to be governed by English Law and no other. It is agreed that any dispute or grievance between CCS and the client will try to be resolved by formal mediation except where an injunction is sought.
6. CCS reserves the right to cancel, reject, or withdraw any service or term at any time without penalty or compensation and without explanation.
7. Witness court attendance by CCS is subject to court location and availability.
8. The signatory or person or organisation that submits a request for services declare that they have the proper authority to do so and agree to be liable for any fee or other as a result of that submission.
9. Unless prior agreement in writing is obtained no variations of any CCS Terms or Conditions will be accepted.

These Terms and Conditions supersede all previous terms and conditions in force between CCS and its Clients and prospective Clients unless otherwise agreed in writing by CCS.