Invoice Assist

This service is ideal for businesses with an outstanding account/invoice 60 days or over.

“A customer is a customer as the goods or service provided meets their requirements and expectations. Any customer who is happy with that, should be happy to pay”

We act as an agent on your behalf and contact initially via telephone. Our calls are structured in a way to help identify whether your customer genuinely has a query unresolved.

Our aim

“Is to resolve any issues, arrange prompt payment and restore damaged ties.”

In most cases the debtor will settle once we have made this initial contact.

What we do

We carry out a full investigation taking the time to check through all relevant information which is usually e-mailed across. In some circumstances where an account is more complex or of greater value we will initially spend time on site.

As we understand the reasons for non payment, we know how best to approach a customer and how to clearly reconcile an account quickly and effectively. Click here for more information.

“We genuinely want to help a business bring their account back up to date.”

The Benefits

• We understand the process needed to resolve the problem
• We help take away the pain sometimes involved
• We act as a middleman and can help ease the frustration sometimes involved between both parties

In the event of non payment

• We have a procedure in place to take the necessary pre legal steps before action
• You are using an alternative method to try and resolve the issue calmly and collectively
• Action will only be taken with prior consent
  

We differ from our competitors as

• Our procedure is designed to reduce the costs involved for a business.
• We do not take over the debt. Recovered funds are paid direct into your account

“In proceeding with Litigation against a customer you are proving to the court that you have exhausted all avenues and have taken this drastic action as a last resort”

We have a minimum charge of £150. Thereafter our rate is flexible taking into account the size and complexity of a debt usually fixed fee, commission based, or a mixture.

If a customer is pursued legally the only cost is our report priced at £75.00 (to be added to the debt)

Please contact us for further information