Outsourced credit control
This service provides an outsourced, offsite, professional credit management service with minimum cost and with minimum additional resource.
A company can outsource all or part of the credit department and utilize our skills and experience at a fraction of cost, compared to employment of a full time credit manager, while receiving a full time service. Safe in the knowledge that any due amounts are looked after leaving your business to concentrate on what it does best.
"Happy Customers Who Pay"
Outsourcing will it work for you? ...More+++
Small to Medium sized company (5-35 employees)
If chasing up of invoices is carried out by a part time accountant, full/part time accounts assistant or full/part time credit controller it may be that the company requires an extension to the department or has an allocated set of customer accounts (a shared role), to transfer, this due to insufficient time to chase, the person does not have the correct skills therefore approach in contacting or simply feels uncomfortable with the role.
The client has the added benefit of a full time credit manager or large scale credit department without the direct costs of employment.
An outsourced Credit management service reduces the administrative work carried out by accounting staff leaving them to concentrate on what they do best in the knowledge that the work is been professionally carried out proven by, cash in the bank, a reduction in debtors days and a fully backed up in depth customer debtor report.
The added resource ensures that payments are made and debtor days remain low.
The company remains in full control and we provide daily, weekly or monthly detailed customer aged debt summary reports provided to anyone within the company responsible.
Small Business or Owner managed business (1-5 employees)
Outsourcing credit control enables a business owner to concentrate on their day to day activities and provides them with the added benefit in been perceived as a larger company. The added stress is removed and our service acts as a “middle man” helping to retain the relationship when a customer delays payment by raising a query or dispute.
Chasing up payment is a difficult task and is time consuming if not carried out in the correct way. It is often the one task that is left.
We spend the relevant time on each customer account handled by an experienced credit manager leaving you the time to make the extra sale, safe in the knowledge that the cash is coming in.
In utilizing our skills and experience you can be sure that payments are made on time and any issues or queries are dealt with effectively and professionally,
The business owner remains in full control and is provided a daily, weekly or monthly debtor accounting report.
Debt management services, how does it work within a company?
The example is based on a small to medium sized company but follows the same process in assisting all businesses.
Confidential credit control
A personal, professional service ensuring payments are being made when due, while ensuring the customer is happy without dispute.
As part of the standard confidential credit management service each client is assigned a named, experienced credit control manager enabling the development of a close working relationship.
Our debt management system is set up where all contact made and received is in the name of our client to ensure that the customer is cared for and is happy, ensuring the cash comes in while retaining the trading relationship.
This includes telephone calling, e-mails, personal letters, chaser letters and letters before action.
Acting as CCS
The overall level of service provided to our client and their customer remains the same but contact is made direct through CCS.
Telephone contact, e-mails and any letters issued are done in the name of credit control services.
Our motto is “Happy customers who pay” which is unthreatening, quoted on all letterhead and e-mail correspondence.
Ideal if a business has a customer base that would pay quicker if contacted by a non threatening third party company.
“Happy customer who pay”
Additional support and advice from seasoned professionals in this sector can ensure invoices are paid when overdue, while taking away the pain and stress sometimes involved in collecting payments. Acting as a middle man will strengthen client relations as the same person will be able to deal with difficult customers as and when needed.
Our tailor made packages will ensure that you get exactly what your business needs. We can boost manpower during busy seasonal periods, cover sickness or holidays, or make certain that enough outstanding cash is collected before the year/month’s end.
Thank you for viewing – If you are interested in finding out some more information, would like some free advice, arrange an appointment, or would like a like a no obligation quote you can contact us on 0113 308 2008 or complete an enquiry form.
For more information or a no obligation quote please contact us.
|
