Credit Control Services (CCS) Ltd. "Happy customers who pay"

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Invoice assist and debt recovery management

"We help businesses bring their account back up to date."

Chasing up debts from customers can be stressful, time consuming and expensive. Solicitors and litigation are often a step too far when trying to call in invoices from difficult or unresponsive customers.

This is why we offer a 'bad debt assist' service to act on your behalf to collect any payments that may be owed to your business.

We will make contact with the debtor via telephone initially and follow up with any necessary letter and emails. We aim to resolve any issues and arrange prompt payment.

Through our many years of experience we understand the reasons why customers are often unable to pay. This, combined with an in- depth investigation into the account specified, ensures that we can take the best approach to reconcile an account as quickly and effectively as possible whilst maintaining excellent customer relations.

We are also able to advise whether legal proceedings are financially viable and when necessary provide a full report that can be used as information to support your case in court.

With credit control services, invoice assist and debt recovery management can be approached with little hassle to you, before legal action may have to be taken. We do not take over the debt; the recovered funds will be paid into your account.

The benefits:

• We understand the process needed to resolve the problem
• We help alleviate the pain sometimes involved
• We act as a middleman and can help ease the frustration sometimes involved between both parties
• If litigation is proceeded you have proven to the court that you have used an alternative method to try and resolve the issue and arrange payment

In the event on non payment:

• We have a procedure in place to take the necessary pre-legal steps, including letters before action
• You are using an alternative method to try and resolve the issue calmly and collectively
• Action will only be taken with prior consent

We differ from our competitors as:

• Our procedure is designed to reduce the costs involved for a business.
• We do not take over the debt. Recovered funds are paid direct into your account

Taking the appropriate steps calmly and professionally is the best route to recuperating payments and in most cases the debtor will settle once we have made initial contact.

A simple fee structure

£35 admin fee which includes a credit report payable, and 10% commission on recovered funds if recovered without litigation. NO recovery NO fee.

For multiple customer accounts and commercial debts it is more cost effective to speak with us about our Salesledger management or outsourced credit control service as we think it's unfair to take a high amount in collection commissions that in effect, is taken from your bottom line.

On-site services

• Sales ledger reconciliation
• Credit control management
• Health check & training

Off-site services

• Outsourced credit control
• Collection services
• Account Set-up
• Invoicing
• Factoring, Litigation services & Credit Insurance

Client Feedback

• Demonstrated a sound receivables background from which he was able to draw from, and apply his intuitive nature to get to the source of the many complex and challenging queries he had to...

  RBS Insurance

• Just a short note to thank you for successfully completing your assignment at Fuji Xerox Australia Pty Ltd. **** ***** has expressed appreciation for the results achieved.

  Fuji Xerox

• You have contacted our debtor and followed up on their payment in a friendly but obviously very effective way as they have paid now and their account does not have any outstanding payments

  MB Careers Ltd

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