Health Checks & Debt Control Training
“It’s always good to have an outside opinion.”
In any office environment people can quickly fall into a stale routine. All it takes is a different approach and a few new ideas to make an immediate and positive effect on your company's debt control.
Health Checks & Training Benefits
• Working processes from a credit control prospectus improved
• An improvement to the overall approach for debt chasing
• Tightened credit control procedures
• Internal processes between departments are improved
• Staff motivation and direction improved
We have found in the past that even some multi-million pound businesses do not have the very basic procedures in place to ensure outstanding cash is being collected when due….
For example ...More+++
Whether this is due to internal or external reasons, debtors are often allowed to increase and age so much that it becomes very difficult to collect.
This health checks and debt control training service helps SMEs work on their credit management skills without us actually taking an active involvement in the business. In helping your employees with the key expertise needed in this area we are giving you a long term improvement in the way your company’s debts and finances are dealt with.
The key benefits are an improvement in internal processes between departments as well as staff motivation and direction. This leads to better credit control and debt chasing processes, and tightened credit control procedures.
By helping you and your staff to understand your customers and improving overall cash collection activities we will be effectively reducing both the overall debtors days and outstanding and on-going queries. This in turn limits open exposure and the risk of bad debt.
What we do
These two services are combined as one. We will do whatever is needed in each area to give a service tailored to each particular company.
Credit & Debt Control Training
We have over 10 years of experience in actively speaking to customers on a daily basis. It is this wealth of experience and knowledge that we can offer to your staff to aid in the difficult aspect of credit management for your business
Our straightforward, personal training deals with telephone techniques and approaching customers in an effective yet polite manner in order to gain the best results as well as assisting in the preparation of outstanding letters and pre litigation cases.
On-site Health checks
Ideal if a business requires additional outside support with a need to tighten procedures using resources already available within that business. This is an adapted method using traits similar to Sales ledger reconciliation.
Areas we investigate...More+++
- Invoices
- Statements
- Payment allocations
- Filing
- Terms and conditions
- Back up paperwork
- How a ledger is worked through
- The Current approach
- How queries are dealt with
- Responsibility
We have found over the years that many businesses even multi-million pound, do not have the very basic procedures in place to ensure outstanding cash is being collected when due. This can be for various reasons both internal and external. In most circumstances a business has allowed debtors to increase and age so much that it has become very difficult to reconcile and collect.
“Our service has been designed to address this issue”
The above services are combined as one. The level of assistance is dependant upon the size and complexity of the business taking into account general requirements.
Our work is fairly in depth, where we spend a few hours or a couple of days working on site (company size dependable) looking at the above items. This process enables us to identify any quick improvements that can be made, but also enables us highlight areas for improvement and work with the people responsible in an ever more important area.
Thank you for viewing – If you are interested in finding out some more information, would like some free advice, arrange an appointment, or would like a like a no obligation quote you can contact us on 0113 308 2008 or complete an enquiry form.
For more information or a no obligation quote please contact us.
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