Credit Management Agency

Our credit management programme has been developed to provide businesses with ongoing support using our query management system.

Benefits

• Miss-communication between departments is improved
• Prioritise work load form an aged debt prospectus (cash collection)
• Management information (MI) is provided
• Eradicate non payment excuses at a earlier stage
• Keep on top of debtors and queries

It is often the case in many companies that invoice collection is not seen as a priority.  For example in a sales driven environment it may be only the sales element that is seen as important.  Once a deal has been made it is on to the next one and there is no push to ensure payment is received promptly as this is not seen as vital ‘from a sales perspective’.  This results in queries not being correctly managed or dealt with and is a common reason why payments are delayed.

We use a customer service approach to ensure that the debtor is contacted at the right time and in the appropriate manner.  We maintain an effective contact strategy for arranging prompt payment for invoices that are already due.

Having an impartial outside opinion in your company is a real benefit.  We can highlight areas that may need addressing such as miscommunication between internal departments and so make sure whoever is responsible for credit management maintains utmost efficiency for your business and prioritises necessary workloads.  All this will eradicate non payment excuses at an early stage and make sure your business keeps on top of debtors and queries.

Our services on site as a credit manager deal with any particular problem accounts and take away stress and resources that can be involved in debt recovery.  We also ensure that the relevant people within a business are notified and monitored to be certain that any payment problems or queries are dealt with.

This service ties in with Sales Ledger Reconciliation and general assistance.