Credit control services (CCS) Ltd Harrogate, Leeds and surrounding Yorkshire areas.
Credit management & outsourced credit control
- Does your business suffer from slow paying customers?
- Need to collect outstanding cash, improve debtor days and strengthen credit procedures?
- Have a requirement to improve collection activity while keeping the customer happy?
- Need some tailored on-site credit management training, where we provide our techniques proven to reduce aged debtor days therefore reducing risk?
- Have a sales ledger to reconcile or a new credit department to set up?
- Need too outsource the chasing process to save time, reduce costs or simply get the job done?
If you can answer YES to any of the above, we will be able to help.
You can benefit from an excellent credit management resource, with a proven track record.
“Happy customers who pay” it does work..
We are confident that our service is so good we do not hold our clients to any fix term contracts.
No fixed term contracts, per hour, per project, fixed fee, commission only, reduced fixed fee & reduced commission.
A different approach
Read more about our different approach...More+++
Unlike other credit control schemes we take into account both internal and external aspects of the business to make sure each department is working well individually and as part of the whole.
Obtaining payment when due and without hindering the trading relationship, is vital but possible using our technique.
In times of economic uncertainty it is essential to look after your good paying customers.
We understand that while it is necessary to make sure that any due payments are received on time and without fuss, it is also of absolute importance to maintain good customer relations. “Happy paying customers” are the basis of developing trading relationships.
Our debt management strategy has been proven to work and is a solution for businesses struggling with late payment and the management of their day to day debtor activities.
We understand:-
- That a customer has its own procedure for making payment
- That genuine queries are raised and it is how these are dealt with that can be the cause of problem or non-payment
But more importantly we understand that businesses do run into cash flow difficulties:-
- Our procedure has been designed to identify this at an early stage. Is there a genuine outstanding query? Or is it an excuse to delay payment?
Using a Solicitor
87% of our clients have not required a solicitor, saving money on solicitor fees. One defended case could cost £6000.00 in fees with no guarantee on payment. Even a successful case can not guarantee payment.
A company has to take a view. Does it proceed with legal action or write an amount off? We provide non bias specialist advice on these matters.
Factoring
To factor debts, which is good for some businesses may not be suitable for others. The fee structure is to expensive, the approach not suitable due to a sensitive client base, confidence in the banking industry is low especially with a service that makes more money the longer debts are outstanding
Or the factoring company, bank or finance company provides the “cash” to reduce the overdraft which is good, but the aged debtor problem is still there?
Remember “They are not credit management specialists” Take a look at the bad debts they have.
Effective credit management processes are vital whether debts are factored or not. “Happy customers who pay”
On-Site Services
Sales Ledger Reconciliation – “This is our core background and experience” Working within companies that have a potential bad debt problem and would benefit in using our non threatening technique. Ties in well if a company is looking to factor debts or move back to a less expensive, more effective traditional methods.
Credit Management Consultancy - A process to manage, monitor and resolve disputes or outstanding queries. It ties in with sales ledger reconciliation and credit control outsourcing.
On site Credit Management Training -Processes and procedures, the design of letter templates, effective telephone techniques, support and advice. “Implement our proven approach”
Off-Site Services
Account Set-up – A more in-depth report ideal to help verify potential sole trader accounts, plus the usual on-line credit check reports. “Help eradicate non credit worthy customers”
Outsourced Credit Control - Cost effective, efficient, confidential, successful
Credit Reporting & Reference Checking –Company house documents, FREE Risk disk reports
We will help your business improve its cash inflow and help develop business-business trading relationships. |